06/29/2021
Just to follow up on our recent changes. Thank you all for understanding!!!!
So this past month has been crazy! Opening back up to 100%, people thought (even us) it was awesome... getting back to normal... right?! Kinda! Yes, getting back to seating all of our amazing customers back in our building is a dream come true for us, but the down side is our cost of products, our limited supply of product, our lack of help! A lot of people don't see the back side of our business. They don't see us calling around to different suppliers to find who has the best price, or to see who even has the products, they don't see our staff working crazy hours or see the lack of staff and the stress it puts on our employees, they don't see our sales reps becoming delivery people because they love our business so much they will drive all over just to make sure we get our products to keep our business going, they don't see the stress on the staff because some patrons don't understand that it's taking a little longer to get food out because we are short 2 people in the kitchen and the people that are there showing up every day are really busting their butts to make sure we keep running. We are not putting this out there to make people feel bad or for anyone to get angry with us, we are saying this as a plee.... PLEASE be a little extra patient with our staff, be a little extra understanding of the difficult time right now, be a little extra kind to the moms, dads, sons, and daughters who are working extra hard to make sure you enjoy your time out to eat! Give an extra smile and tell someone they are doing a great job! Positivity and encouragement go so so far with people and we need more of it! I want to end this by saying... THANK YOU!!! Thank you to everyone who have come out to support us and who continue to do so and who have been such a positive and uplifting role in our business! We love and appreciate you so so much!
I copied this from our state representative who copied & pasted this from a small business owner...
A peek into the restaurant industry:
🥩 Our beef prices are up 47%
🐔 Our chicken prices are up a minimum of 40% for breast and over 100% for wings
🍤 Our shrimp went up 25% today and is probably just starting “the climb”
🐽 Our Pork is up 51%
🐠 Our cod is up 30% with limited availability
💳 Credit Card usage and associated fees are up and 💵 is down
🛍 Paper products are up 20% or limited in earth friendly stock
🚚 Delivery fees are up because fuel is up and orders are not always filled because drivers are limited
⬇️ Staffing is down and wages are up ⬆️
🙋🏽 New staff are learning = learning curve
❤️ Be kind to your small businesses.
🤗 Show grace and give constructive feedback (one star reviews and Facebook rants are NOT constructive feedback).
💰 Stop saying “if they paid more” about small businesses. Small business owners take incredible financial risks, sacrifice so much of their family time, give so much to charities, have unpredictable pricing, equipment failures, are impacted by weather, high insurance costs…the list goes on.
Your challenge today?
⭐️ Write a 5 star review for a local business.
👍🏻 Be nicer, more gracious, more patient
🎉 Cheer on your businesses. Their success is good for your community.